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Technology Solutions for Retail

Optimize your workflows, elevate your data analytics, and elevate the overall client experience

The surge in e-commerce and the shift from physical retail spaces to online stores have compelled retailers to reevaluate their business strategies. While the goal remains to connect with clients, enhance brand engagement, and boost sales, achieving these objectives is more challenging than it may seem.

From customer communications to workflow automation, our retail business solutions are designed to help you meet these challenges and longer-term dramatic shifts in consumer shopping habits. Be a smarter retailer now and into the future by accelerating innovation and digital transformation at your retail organization.

The retail experience is evolving at a rapid rate. Are you doing enough to keep up?


Of U.S. consumers cite speed and convenience as essential to the customer experience.


Of customer interactions in the retail sector will be managed by AI in 2020.


Of consumers engage with fewer than half of the loyalty programs they belong to.

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Organize and automate your retail organization

MRC Smart Technology Solutions, Inc can help any brick and mortar or online retailer get organized and introduce powerful automations to help drive business and deliver in-depth analytics.

Integrate IoT (Internet of Things) devices

IoT (Internet of Things) devices can provide comprehensive visibility across your entire operation, delivering real-time analytics to reveal opportunities for introducing automated processes.

Optimize your client experience

Eliminate paper forms and save yourself time and frustration by generating digital forms that capture and store data for convenient retrieval in the future.

Track your printing trends

Utilize analytics to review your printing usage patterns and establish default settings to save time and reduce operational costs.

Collaborate with your clients and team

Share, audit, edit, and rapidly send digital documents vis electronic folders. Communicate easily and securely through voice and video collaboration solutions.

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Gain control of documents and data

Xerox® Managed Print Services

We know that the retail industry uses multiple documents for every step in the customer journey. We help you integrate and streamline processes to better serve your clients and employees.

  • Control your printing costs

  • Gain visibility of all printing devices

  • Utilize in-depth analytics to better understand trends

Keep your business connected and secure

Xerox® IT Services

Our wide selection of network hardware and custom solutions will allow you to create a secure and modern IT infrastructure.

  • Enhanced data security solutions

  • Extensive product catalog with flexible pricing for laptops, desktops, Chromebooks, firewalls, and more

  • Integrated cloud and mobile solutions

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Collaborate intelligently from anywhere

VoIP, Telecom, Voice and Video Collaboration

Empower your team and clients to collaborate seamlessly, no matter where they are.

  • VoIP hardware and solutions

  • Immersive room technology for remote video conferencing

  • Team collaboration tools and software

Cloud connected - app driven

Xerox® ConnectKey® Multifunction Copiers and Printers

Xerox® ConnectKey® enabled printers and MFPs deliver industry leading document and printing security while offering the ability to integrate devices with cloud and app services.

  • Secure printing and document scanning

  • Utilize popular services like Google Drive, Dropbox, Sharepoint and more

  • Customizable user interface for ease of use

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Why choose Xerox® IT support?

IT environments are time consuming, complex, often costly and can take your focus away from what's most important — your business. From desktop to data center, Xerox® IT Services can manage, maintain and support your entire IT infrastructure.

Our offerings range from technology procurement and managed IT services to cloud migrations and critical information security management. Simply put, we manage your technology so you can manage your business.

What if you could put mundane, repetitive tasks on autopilot?

Xerox® Robotic Process Automation lets you automate manual tasks across business processes. Do more in less time and with fewer resources.

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Let's get in touch.

Simply fill out our online form, we’d love to hear from you!

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